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New-MailboxImportRequest always fails with MapiExceptionLogonFailed

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Hello all,

we migrated our Exchange Environment from Exchange 2010 to 2013 (about 17.000 Mailboxes, 8 DAG Members)

Everything is working fine (Outlook, OWA, EWS, AS, Moverequests etc.)

Mailbox Export Requests are also running fine.

All Servers have the newest Exchange 2013 CU21.

Only one Role is not working: we can't import pst files.

We tried and tested the following

  • Full Access for everyone for the import-share and the pst files (so this includes the exchange trusted subsystem)
  • Different Import Tests: different pst files to different users (empty pst from outlook, the export from the same user, etc.)
  • Restart of the Exchange Mailbox Replication Service
  • The administrator has the Mailbox Import Export Role
  • Import of a pst file from the server where the mailbox is located -> failed
  • adsiedit und looking for orphaned exports/imports -> nothing
  • PST Import on the old Exchange 2010 servers is working fine

But every PST Export on the new Exchange 2013 servers is always failing with the following error

Get-MailboxImport Request | Get-MailboxImport RequestStatistics | fl Statusdetail

Statusdetail: FailedMAPI


Get-MailboxImport Request | Get-MailboxImport RequestStatistics -IncludeReport

Message                                : Error: Cannot open mailbox /o=Companyservice/ou=Exchange Administrative Group (F
                                         YDIBOHF23SPDLT)/cn=Recipients/cn=2ddacf17a7de4a92a5367c6c7a0a6540-Userxxx,.
                                         --> MapiExceptionLogonFailed: Unable to open message store. (hr=0x80040111,
                                         ec=-2147221231)
                                         Diagnostic context:
                                             Lid: 55847   EMSMDBPOOL.EcPoolSessionDoRpc called [length=317]
                                             Lid: 43559   EMSMDBPOOL.EcPoolSessionDoRpc returned
                                         [ec=0x0][length=352][latency=31]
                                             Lid: 52176   ClientVersion: 15.0.1395.4
                                             Lid: 50032   ServerVersion: 15.0.1395.6004
                                             Lid: 23226   --- ROP Parse Start ---
                                             Lid: 27962   ROP: ropLogon [254]
                                             Lid: 17082   ROP Error: 0x80040111
                                             Lid: 26937  
                                             Lid: 21921   StoreEc: 0x80040111
                                             Lid: 27962   ROP: ropExtendedError [250]
                                             Lid: 1494    ---- Remote Context Beg ----
                                             Lid: 47536  
                                             Lid: 41232  
                                             Lid: 60208  
                                             Lid: 37136  
                                             Lid: 47920  
                                             Lid: 58951  
                                             Lid: 51472  
                                             Lid: 41232  
                                             Lid: 60208  
                                             Lid: 37136  
                                             Lid: 59184  
                                             Lid: 55056  
                                             Lid: 42768  
                                             Lid: 56319  
                                             Lid: 55336  
                                             Lid: 56296  
                                             Lid: 51944   StoreEc: 0x80040111
                                             Lid: 56872   dwParam: 0xFE
                                             Lid: 42712   StoreEc: 0x80040111
                                             Lid: 10786   dwParam: 0x0        Msg: 15.00.1395.000:e2k13srv002
                                             Lid: 1750    ---- Remote Context End ----
                                             Lid: 26849  
                                             Lid: 21817   ROP Failure: 0x80040111
                                             Lid: 26297  
                                             Lid: 16585   StoreEc: 0x80040111
                                             Lid: 32441  
                                             Lid: 1706    StoreEc: 0x80040111
                                             Lid: 24761  
                                             Lid: 20665   StoreEc: 0x80040111
                                             Lid: 25785  
                                             Lid: 29881   StoreEc: 0x80040111
Report                                 : 12/18/2018 2:25:26 PM [e2k13srv001]
                                         'Companyservice.loc/Benutzerkonten/AdminAccounts/Admin/fsadm' created request.
                                         12/18/2018 2:26:44 PM [e2k13srv002] The Microsoft Exchange Mailbox
                                         Replication service 'e2k13srv002.Companyservice.loc' (15.0.1395.0 caps:1FFF) is
                                         examining the request.
                                         12/18/2018 2:26:44 PM [e2k13srv002] Transient error
                                         ConnectionFailedTransientException has occurred. The system will retry (1/60).
                                         12/18/2018 2:27:19 PM [e2k13srv002] The Microsoft Exchange Mailbox
                                         Replication service 'e2k13srv002.Companyservice.loc' (15.0.1395.0 caps:1FFF) is
                                         examining the request.
                                         12/18/2018 2:27:19 PM [e2k13srv002] Transient error
                                         ConnectionFailedTransientException has occurred. The system will retry (2/60).
                                         12/18/2018 2:27:54 PM [e2k13srv002] The Microsoft Exchange Mailbox
                                         Replication service 'e2k13srv002.Companyservice.loc' (15.0.1395.0 caps:1FFF) is
                                         examining the request.
                                         12/18/2018 2:27:54 PM [e2k13srv002] Transient error
                                         ...
                                        
We have no more idea, what the problem is.

Thankyou in advance for help.

best regards Boris



regards Boris


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